Landlord Information
What is a property condition report?
This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition.

This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.
What is a Routine Inspection?
Routine inspections are conducted after a tenant takes possession of the property and are conducted every 6-12 months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. Owners will be advised of scheduled inspections and are welcome to attend.  The results of the routine inspection is sent to you after each inspection and should it be necessary, the Property Manager will contact you to discuss items noted on the report.
How do tenants pay their rent?
Tenants have several options to pay their rent, leaving no excuse for late payments. They are able to pay by cash, cheque or money order at any National Australia Bank branch, or at Tuncurry Post Office using the encoded deposit book supplied to them at commencement of tenancy. They may also choose to pay by internet banking through their chosen financial institution or by direct debit from their nominated bank account (we will supply the tenant with our account details to arrange an automatic transfer).
When does the rent money get paid into my account?
At the end of every month all monies held, unless instructed otherwise, are paid to you by way of electronic funds transfer to your nominated bank account. A statement is issued at the same time detailing the debits and credits for that month.
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